Job Summary:
We are looking for a responsible and experienced Operations Manager to oversee the daily activities of our pharmacy in the Shomolu–Yaba area. This role is strictly administrative and operational; candidates are not required to be pharmacists but must be capable of managing staff and ensuring smooth business operations.
Key Responsibilities:
- Supervise pharmacy staff and ensure efficient workflow
- Oversee daily operations including opening/closing procedures
- Monitor stock levels, coordinate inventory, and prevent shortages
- Ensure proper organization of products and store cleanliness
- Handle customer service issues and ensure a positive client experience
- Track sales and prepare basic daily/weekly reports
- Enforce staff discipline, attendance, and productivity
- Ensure compliance with operational guidelines (while working alongside licensed pharmacists where required)
Requirements
- Previous experience in a managerial or supervisory role (retail or pharmacy experience is an advantage)
- Strong leadership and team management skills
- Good communication and customer service skills
- Basic knowledge of inventory control and sales tracking
- Must be organized, proactive, and trustworthy
- Ability to work with minimal supervision
- OND/HND/BSc in any discipline (preferred)
Important Note:
This role is non-clinical and does not involve dispensing medications. A licensed pharmacist will handle all professional pharmaceutical duties.
Working Conditions:
- Full-time position
- Must reside in or around Shomolu–Yaba or be able to commute easily