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PRODID:-//Castville Solutions - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Castville Solutions
X-ORIGINAL-URL:https://castvillesolutions.com
X-WR-CALDESC:Events for Castville Solutions
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BEGIN:VTIMEZONE
TZID:Africa/Lagos
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0100
TZNAME:WAT
DTSTART:20250101T000000
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END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260829
DTEND;VALUE=DATE:20260830
DTSTAMP:20260419T103344
CREATED:20260227T161707Z
LAST-MODIFIED:20260321T153432Z
UID:2145-1787961600-1788047999@castvillesolutions.com
SUMMARY:Diarrhoea Case Management in Pharmacy: Safe\, Effective\, and Customer-Focused Care
DESCRIPTION:·Diarrhoea is one of the most frequent conditions presented at the pharmacy counter\, affecting both children and adults. While many cases are mild and self-limiting\, others can lead to serious complications such as dehydration\, especially in vulnerable populations. \nPharmacy teams are often the first point of contact\, making their role critical in ensuring safe and effective management. The ability to assess symptoms accurately\, recommend appropriate treatment\, and identify when referral is needed can significantly impact patient outcomes. \nThis session focuses on practical\, counter-level skills. Participants will learn how to assess diarrhoea cases\, prioritise rehydration\, recommend suitable treatments\, and provide clear advice that supports safe recovery. \nWhat You Will Learn\n\nAssessing Diarrhoea Cases Using a Structured Questioning Approach\nIdentifying Types and Causes of Diarrhoea (Acute\, Infectious\, Food-Related)\nRecommending Oral Rehydration and Preventing Dehydration Effectively\nSelecting Appropriate OTC Treatments and Knowing When to Avoid Them\nRecognising Red Flags and High-Risk Patients Requiring Referral\nProviding Clear Home Care Advice for Safe and Quick Recovery\n\nWho Should Attend\n\nPharmacy assistants handling everyday counter queries\nIntern pharmacists building clinical assessment skills\nAll pharmacy support staff involved in advising patients on minor ailments
URL:https://castvillesolutions.com/event/diarrhoea-management-support-2/
LOCATION:Live Virtual
CATEGORIES:Disease Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20260910T120000
DTEND;TZID=Africa/Lagos:20260910T140000
DTSTAMP:20260419T103344
CREATED:20260227T161723Z
LAST-MODIFIED:20260307T090747Z
UID:2153-1789041600-1789048800@castvillesolutions.com
SUMMARY:Sales Optimisation for Pharmacy Support Staff (Advanced)
DESCRIPTION:· Handling price objections confidently\n· Turning enquiries into completed purchases\n· Communicating product value clearly\n· Building repeat customer behavior\n· Tracking personal sales contribution
URL:https://castvillesolutions.com/event/sales-optimisation-for-pharmacy-support-staff-advanced/
LOCATION:Live Virtual
CATEGORIES:Sales Optimisation
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20260924T120000
DTEND;TZID=Africa/Lagos:20260924T140000
DTSTAMP:20260419T103344
CREATED:20260227T161723Z
LAST-MODIFIED:20260314T081933Z
UID:2154-1790251200-1790258400@castvillesolutions.com
SUMMARY:Skin Conditions Support (Eczema & Common Infections)
DESCRIPTION:· Identifying common skin issues\n· Safe product selection\n· Referral triggers
URL:https://castvillesolutions.com/event/skin-conditions-support-eczema-common-infections-2/
LOCATION:Live Virtual
CATEGORIES:Disease Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261010T120000
DTEND;TZID=Africa/Lagos:20261010T140000
DTSTAMP:20260419T103344
CREATED:20260227T161724Z
LAST-MODIFIED:20260314T081846Z
UID:2155-1791633600-1791640800@castvillesolutions.com
SUMMARY:Upselling & Link Selling in Retail Pharmacies
DESCRIPTION:· Structured objection handling scripts\n· Explaining product differences confidently\n· Justifying price without discounting\n· Ethical closing techniques\n· Long-term customer loyalty strategies
URL:https://castvillesolutions.com/event/upselling-link-selling-in-retail-pharmacies-2/
LOCATION:Live Virtual
CATEGORIES:Sales Optimisation
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261024T120000
DTEND;TZID=Africa/Lagos:20261024T140000
DTSTAMP:20260419T103344
CREATED:20260227T161737Z
LAST-MODIFIED:20260314T081621Z
UID:2156-1792843200-1792850400@castvillesolutions.com
SUMMARY:Hypertension Support Services
DESCRIPTION:· BP monitoring basics\n· Lifestyle advice\n· Adherence support\n· Red flags
URL:https://castvillesolutions.com/event/hypertension-support-services-2/
LOCATION:Live Virtual
CATEGORIES:Disease Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261110T120000
DTEND;TZID=Africa/Lagos:20261110T140000
DTSTAMP:20260419T103344
CREATED:20260227T161738Z
LAST-MODIFIED:20260314T081519Z
UID:2157-1794312000-1794319200@castvillesolutions.com
SUMMARY:Ethical Product Recommendation & Purchase Conversion
DESCRIPTION:· Objection scripts\n· Price justification\n· Ethical closing\n· Loyalty strategies
URL:https://castvillesolutions.com/event/ethical-product-recommendation-purchase-conversion-2/
LOCATION:Live Virtual
CATEGORIES:Sales Optimisation
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261124T120000
DTEND;TZID=Africa/Lagos:20261124T140000
DTSTAMP:20260419T103344
CREATED:20260205T214506Z
LAST-MODIFIED:20260314T081456Z
UID:1903-1795521600-1795528800@castvillesolutions.com
SUMMARY:Peptic Ulcer Support in Pharmacy Settings
DESCRIPTION:· Ulcer symptom identification\n· OTC guidance\n· Lifestyle counselling\n· Referral signs
URL:https://castvillesolutions.com/event/peptic-ulcer-support-in-pharmacy-settings/
LOCATION:Live Virtual
CATEGORIES:Disease Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20261124T120000
DTEND;TZID=Africa/Lagos:20261124T140000
DTSTAMP:20260419T103344
CREATED:20260227T161738Z
LAST-MODIFIED:20260314T081346Z
UID:2158-1795521600-1795528800@castvillesolutions.com
SUMMARY:Arthritis Support & Pain Management Assistance
DESCRIPTION:· NSAID precautions\n· Non-drug advice\n· Referral indicators \nTraining Registration \n 
URL:https://castvillesolutions.com/event/arthritis-support-pain-management-assistance-2/
LOCATION:Live Virtual
CATEGORIES:Disease Management
END:VEVENT
END:VCALENDAR