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X-WR-CALDESC:Events for Castville Solutions
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DTSTART;VALUE=DATE:20260523
DTEND;VALUE=DATE:20260524
DTSTAMP:20260418T212454
CREATED:20260227T161657Z
LAST-MODIFIED:20260401T220411Z
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SUMMARY:Sales Excellence: Ethical Sales Strategies for Pharmacy Staff
DESCRIPTION:Many pharmacy staff sell products every day but lack structured techniques to increase basket size ethically. The result is missed revenue opportunities and customers who leave without the full solution they needed. Increasing pharmacy revenue does not require pressure selling it requires staff who know how to identify needs\, make confident recommendations\, and guide customers to the right decision. \nThis session teaches practical\, ethical selling skills that feel natural at the counter and produce measurable results. Previous attendees have reported noticeable increases in average transaction values within two weeks of applying these techniques. \nWhat You Will Learn \n\nApply needs-based selling to identify what customers truly require beyond their initial request\nUse proven techniques to increase average transaction value without pressure selling\nRecognise and respond to buying signals that indicate a customer is ready to decide\nApply ethical upselling and cross-selling approaches that build rather than break trust\nHandle price objections confidently and professionally without reflexive discounting\n\nWho Should Attend \n\nPharmacy support staff in customer-facing roles\nFront desk staff and dispensary assistants\nSupervisors looking to coach their teams on ethical sales skills
URL:https://castvillesolutions.com/event/sales-optimisation-for-pharmacy-support-staff-2/
LOCATION:Live Virtual
CATEGORIES:Sales Optimisation
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