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X-ORIGINAL-URL:https://castvillesolutions.com
X-WR-CALDESC:Events for Castville Solutions
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TZID:Africa/Lagos
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DTSTART:20250101T000000
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DTSTART;TZID=Africa/Lagos:20260606T170000
DTEND;TZID=Africa/Lagos:20260606T190000
DTSTAMP:20260418T220355
CREATED:20260205T214426Z
LAST-MODIFIED:20260320T232658Z
UID:1889-1780765200-1780772400@castvillesolutions.com
SUMMARY:From Counter to Connection: Professional Communication Skills for Pharmacy Staff
DESCRIPTION:Effective communication is at the heart of safe and patient-centred pharmacy practice. How pharmacy professionals speak\, listen\, write\, and present themselves influences patient trust\, adherence to medication\, and overall healthcare outcomes. Mastering communication skills ensures that information is delivered clearly\, compassionately\, and professionally in every interaction. \nWhat You Will Learn\n\nApply the Techniques of effective communication  in pharmacy settings\nDemonstrate strong verbal and non-verbal communication skills when interacting with patients and colleagues\nUse active listening techniques to better understand patient concerns and improve counselling outcomes\nCommunicate medication and health information clearly without unnecessary medical jargon\nHandle sensitive conversations with empathy\, discretion\, and professionalism\nPractice proper email and written communication etiquette in professional healthcare environments\n\nWho Should Attend\n\nPharmacy students preparing for clinical and community practice\nPharmacists and interns involved in patient counselling and care\nPharmacy technicians and assistants interact with patients daily\nHealthcare professionals seeking to improve communication within pharmacy settings
URL:https://castvillesolutions.com/event/professional-communication-with-pharmacy-customers/
LOCATION:Live Virtual
CATEGORIES:Customer Service
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